UAG Tunnel Integration with Workspace ONE Intelligence

  1. On your Laptop / Desktop
    • Open your Browser to login to your Workspace ONE UEM admin Console
      • Under Username, enter YOUR custom username
        • Select Next
      • Under Password, enter YOUR custom username password
        • Select Log in
  1. In the Workspace ONE UEM console
    • Select Monitor
    • Under Overview, select Intelligence
    • Select LAUNCH
  1. In the Workspace ONE Intelligence console
    • Select the Integrations tab
  1. Under Integrations
    • Find the Unified Access Gateway Integration
      • Select SET UP
  1. In the Set Up Unified Access Gateway window
    • Select GET STARTED
  1. In the Set Up Unified Access Gateway window
    • Select the Dropdown, next to Download Credential
    • At the bottom of the window, select DOWNLOAD CREDENTIAL
      • A uag.credentials.json file should download
      • You will also notice the Unified Access Gateway Integration is now Authorized
  1. On your ControlCenter server
    • Using, your Admin credentials
      • Login to your UAG-UEM server
        • Login as Admin
        • Password is VMware1!
    • Under Configure Manually
      • Click on the Select Button
  1. In the UAG Admin Console
    • Under Advanced Settings
      • To the right of Workspace ONE Intelligence Connection Settings,
        • Select the GEAR icon
  1. In the Workspace ONE Intelligence Connection Settings window
    • Select Add
  1. In the Workspace ONE Intelligence Connection Settings window
    • Next to Name, enter WORKSPACE ONE INTELLIGENCE
    • Next to Workspace ONE Intelligence Credentials file* , click Select
    • Browse to  and select your uag.credentials.json file
      • Select Open
    • Select Save
    • Select Close
  1. Under Advanced Settings
    • To the right of  Workspace ONE Intelligence Data Settings, select the GEAR icon
  1. Under Workspace ONE Intelligence Data Settings
    • To enable,  move the Opt In / Opt Out toggle feature to the right
  1. Under Workspace ONE Intelligence Data Settings
    • To the right of Workspace ONE Intelligence Connection*,
      • select the dropdown,
        • select WORKSPACE ONE INTELLIGENCE
    • Next to Update Interval, enter 60
    • Select Save
    • Logout of your UAG admin console
  1. In the UAG Admin Console
    • Under General Settings
      • Select the Gear next to Tunnel Settings
  1. In the Tunnel Settings window
    • Re-Save your Tunnel settings

Setting up Dashboards for VMware Tunnel in Workspace ONE Intelligence

  1. On your Laptop / Desktop
    • Open your Browser to login to your Workspace ONE UEM admin Console
      • Under Username, enter YOUR custom username
        • Select Next
      • Under Password, enter YOUR custom username password
        • Select Log in
  1. In the Workspace ONE UEM console
    • Select Monitor
    • Under Overview, select Intelligence
    • Select LAUNCH
  1. In the Workspace ONE Intelligence console
    • Select the Dashboards tab
  1. In the My Dashboards window
    • Select +ADD
    • In the Name your dashboard area
      • enter VMware Tunnel
    • Select SAVE
  1. In the My Dashboards window
    • Next to ADD WIDGET, select the dropdown
    • Select Custom Widget
  1. In the Add Widget window
    • Next to CATEGORY, select the dropdown
    • Select Unified Access Gateway
      • When you do this, Highlighting is not enough, physically click Hard on "Unified Access Gateway"
      • Select Tunnel
  1. In the Add Widget window
    • In the Custom Widget area,
      • enter Tunnel
  1. In the Add Widget window
    • In line with Measure > Count and next to " of  ", select the Search area
      • From the dropdown, select Apps > Application Bundle ID
  1. In the Add Widget window
    • In line with Group by (Optional) select the Search area
      • From the dropdown select Apps > Application Bundle ID
  1. In the Add Widget window
    • Top - right corner, under Summary, select VIEW
  1. In the View Area
    • You can note the Dates and which Applications have been launched
  1. In the Add Widget window
    • Under Chart Type, select TABLE
    • To the right select VIEW
  1. In the Widget Preview window
    • Note the format and information provided
  1. In the Add Widget window
    • Feel free to experiment with other counter combinations. Note that many do not work.
    • Find a combination that might have relevance or use one of the above examples.
    • When done,
      • In the right-hand corner, select SAVE

About the Author

About the Author Reinhart Nel

https://www.livefire.solutions/meet-the-team/reinhartnel/

For any questions please email Reinhart [email protected]

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